Refund Policy

Thank you for choosing Twin Flame Matrimony. We strive to provide a reliable and secure platform for individuals seeking meaningful matrimonial connections. Please read our refund policy carefully to understand how refunds are handled.

1. Nature of Our Services

Twin Flame Matrimony offers digital matchmaking services, including user profiles, communication tools, and access to member features based on your subscription plan. As a digital service provider, we do not ship or deliver physical goods.

2. No Refund Policy for Subscriptions

All purchases made on Twin Flame Matrimony — including premium memberships, profile highlighting, or other paid features — are non-refundable. Once a payment is processed, it cannot be canceled or refunded, whether fully or partially.

This policy is in place because:

• You receive immediate access to premium services upon payment.

• We incur administrative and operational costs as soon as your membership begins.

3. Exceptions (if applicable)

In rare cases, Twin Flame Matrimony may consider a refund at its sole discretion in the following circumstances:

• Duplicate payments made in error.

• Technical errors that prevent access to paid services and cannot be resolved within a reasonable time.

• Unauthorized transactions proven to be fraudulent.

All such requests must be submitted within 7 days of the transaction and must include:

• Full name and registered email

• Transaction ID or payment proof

• A clear explanation of the issue

Email your request to support@twinflamematrimony.com.

4. Dispute Resolution

If you believe you have been wrongly charged or are dissatisfied with a billing issue, please contact our support team first. We are here to help and will make every reasonable effort to resolve your concerns quickly.

Initiating a chargeback without contacting us may lead to suspension of your account.

5. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on this page with the updated effective date. Continued use of the website constitutes acceptance of any revised terms.

If you have any questions or need assistance, please contact our support team at support@twinflamematrimony.com.